At Edropia.com, customer satisfaction is our top priority. We handle all refund requests fairly and transparently. Below you will find the terms and procedures that apply to our refund process.

Payments for our services are eligible for a refund only under the conditions outlined below. To have your request processed, you must submit it in accordance with these terms.

If the service you purchased was not delivered as promised, or if the expected results could not be achieved due to a technical issue, your refund request will be reviewed. To proceed, please contact us within 14 days of service delivery and provide a detailed explanation. Based on the nature of the service and circumstances, once our review is complete, your payment may be refunded if deemed appropriate.

Refunds are not available for completed and delivered digital services that have already been used or integrated into third-party platforms. Similarly, services or products that have been customized according to a customer’s specific request are non-refundable.

To initiate a refund, please email your request with a detailed explanation to info@edropia.com. Our team will review it and get back to you within 5 business days.

If your refund is approved, the payment will be processed within 10 business days via your original payment method. Please note that processing times may vary depending on your bank or payment provider.

Our refund policy is designed to ensure fairness and uphold our commitment to customer satisfaction. If you have any questions or require assistance with the refund process, feel free to contact us anytime.